Most wallpaper samples are approximately 11.5 inches long. Grasscloth samples are 11.5 inches long by 11.5 inches wide. For every three grasscloth samples ordered (of a single selection), you would receive a sample 3 feet wide by 1 foot long.
Unopened merchandise, in like new condition, may be returned, at the customer's expense, within 30 days (with a Return Authorization) and incurs a 35% restocking fee. To obtain a Return Authorization call our office at (866) 444-0495 or e-mail us. Special order merchandise, commercial wallcovering, closeouts, and samples are not returnable. All merchandise is guaranteed to be 1st quality. Damaged or defective merchandise, and orders lost by our shipper, will be replaced.
If you're not completely satisfied with your purchase, simply return your wallpaper order within 14 days of receipt, for a full merchandise refund (shipping charges, and incurred shipping costs, are not refundable) in the form of an in-store credit, good for 60 days. If after 60 days a replacement is not selected, you will be refunded for the return, less a 35% restocking fee.
We usually ship within 24 hours. Although some regular shipments will arrive within 2 or 3 business days, 10 business days should be allowed. Items on backorder, and custom manufactured products, would take longer. Call if you need to schedule Next Day Air, or Second Day Air service.
We offer free shipping on orders with a merchandise total over $99, shipping within the continental US. For orders with a merchandise total under $99, we calculate our shipping and handling based upon weight.
We accept Visa®, Mastercard®, Discover® and American Express®. You can place your order over the phone by calling us at 866-444-0495.
We collect 6% sales tax on all orders shipped within Pennsylvania.